individuals suspicious of their spouse's behaviour are right almost 95% of the time. If you want to put your mind at ease, don't hesitate to call us!

Witness Locates & Interviews

Back-Track Investigations Ltd. locates and interviews witnesses for all types of investigative purposes, including neighbours, relatives, friends, business partners, and any other involved individual. Our investigators obtain written statements from the witness, providing you with a clear picture of the facts. If witness testimony varies from the original interview, our investigators can be called to testify in court.

Due to our professional investigations, we have retrieved extremely crucial information previously thought unattainable.

Consumer Complaints
Ever been unhappy with a defective item you purchased or substandard services you hired? At Back-Track Investigations Ltd., we deal with consumer complaints of any nature, ensuring that you, the consumer, receive the compensation you deserve.


Example: Patrick hired a local contractor to renovate his home. The contractor's ad had stated that he had over 20 years experience in home renovation, and Patrick trusted him. However, the contractor did not do a proper job and, in fact, never completed the job. Due to Back-Track Investigations' comprehensive investigation, Patrick received compensation previously denied from the contractor, which covered the cost of the completed renovation.

Example: Jonathan bought a box of frozen ice cream treats from a grocery store. When he started to eat one of the treats, he bit down on a solid metal cylinder, which had been concealed inside. The metal object damaged one of Jonathan's teeth, which had to be extracted by an oral surgeon. Back-Track Investigations Ltd. conducted an intense investigation and assisted Jonathan in getting compensation not only for his dental bills, but also the pain & suffering caused by the incident.

Example: Janet bought a used vehicle from a local used car dealership. When she purchased the vehicle, the odometer read 159,275 kilometres. However, when she took the vehicle in for repairs to the Ford dealership, it was revealed that the individual who sold the vehicle to the used car dealership had tampered with the odometer. Back-Track Investigations Ltd. thoroughly investigated the situation, discovering that the vehicle actually had 275,344 kilometres on it. We then assisted Janet in collecting compensation for the vehicle and the deception.

Utilizing our extensive investigative experience, we assist the client by summarizing the information accurately in a professional report to support possible litigation or out of court settlements. Due to Back-Track Investigation Ltd.'s comprehensive documentation, our clients rarely have to proceed with litigation to receive the compensation they are entitled to.

Stalker Harassment
Believe it or not, stalking is a very common occurrence, with the number of cases getting higher every year. Back-Track Investigations Ltd. is aware how serious stalker harassment is and is prepared to help you put an end to it.

Example: Jane has been stalked by an unknown individual for several months. She called the police, but learned that they cannot act until an assault or another criminal offence has occurred, although Jane was afraid for her personal safety.

Back-Track Investigations Ltd. will conduct surveillance on the client to ensure safety and peace of mind, as the client is often afraid to be in their residence alone. After Back-Track Investigations Ltd. conducts surveillance, the stalker can be identified and charged with a criminal offence which may lead to incarceration.

Criminal and Civil Investigations

We have investigated many large, sensitive criminal and civil investigations for international corporations and law firms. Our methodical and professional approach produces successful results.

Personal Injury Investigations
We provide an accurate, timely and comprehensive report of all events surrounding the individual's personal injury, including information obtained from interviews, surveillance, witness statements and police reports. You will receive still photographs of the injury or accident site taken as soon as possible to preserve evidence at the scene, and a detailed description of each photograph with its point of origin. We use the latest investigative technology to identify fraudulent claimants discreetly.

Teenager Activities

Do you feel that your teenaged son or daughter is behaving badly and having wild parties when you are away? Most parents share your fears.

Back-Track Investigations Ltd. can put your fears to rest by conducting surveillance from inside your home via a professionally installed wireless video camera. This equipment can be hidden in any location inside your residence and does not require a time-lapse VCR or any other major equipment. In fact, most of the equipment is located inside our surveillance van, which can be parked up to two blocks away.

In the event that your teenager is outside the residence, we can conduct surveillance on his or her activities and document our findings in a typed report and on videotape.

Caregiver Activities
Do you feel nervous leaving your child or children with someone new? Have you noticed different behaviour from your child or children since hiring a new babysitter? Are you worried about your elderly relative in a care home? Put your mind at ease by hiring Back-Track Investigations Ltd. We can monitor your residence while you're away via a hidden camera professionally installed in an ideal location.

All surveillance is documented on videotape, as well as in a typed report. In the event that your child or elderly relative is mistreated while surveillance is being conducted, you will be notified immediately, as well as the authorities if necessary. As in all cases, our investigators are available to testify in court if required.

Missing Person Investigations

Back-Track Investigations Ltd. locates missing persons on a regular basis. Missing persons aren't necessarily people who have been abducted, but are also people who can't be located for purposes such as court proceedings or spousal/child maintenance.

Example: Dave must pay a set amount each month to his ex-wife Cindy for maintenance of their two children, Johnny and Susan. After three months of paying, Dave moves without forwarding his address in order to avoid paying any more support, hoping to elude the authorities.

Back-Track Investigations Ltd. conducts missing person locates on behalf of both private individuals and law firms, locating individuals like Dave on a regular basis with a very high success rate.

Another type of missing person is a runaway child.

Example: Rick's 14-year-old daughter climbed out of her window on Friday night. It is now Sunday afternoon and she has not returned home. Our client telephoned the police on several occasions and was disappointed when the police informed him that this was a very common occurrence and displayed a lack of interest in the case. Back-Track Investigations Ltd. became involved in the situation and dispatched an investigator immediately to investigate the situation and have the client's daughter returned. The child was located and returned to the residence by Monday afternoon.

Perhaps you've lost touch with a relative or an old friend. Back-Track Investigations Ltd. has a very high success rate in locating individuals from all walks of life for many different purposes.

Intellectual Property Investigations
Intellectual property may be your company's most important asset. We will conduct a thorough investigation of suspected patent, trademark and copyright infringement. We can identify perpetrators and establish the extent of your losses in preparation for litigation. Our clients rely on our expertise in collecting, documenting and preserving seized evidence. We can also conduct discreet surveillance to identify security breaches in your firm that allow competitors access to confidential information.

Our investigators are experienced in the procedures required to execute a Court Order. We can search for documentation that establishes the identity of the supplier and the location of storage areas or distribution points. We identify all persons involved, recording conversations and times of all occurrences. On completion of the seizure, we compile a detailed investigation report with photographs of items seized.